Enter instructions here - Support Request Report a bug, crash or issue Feedback, Ideas and Suggestions

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Subject

While we do our best to respond to queries, we're only a very small team and can't always guarantee a response.

Game Version

Issue

How has this issue affected your gameplay?

Game Mode

Were you in Multiplayer?

What were you doing?

Are files needed by Hello Games?

It is not uncommon in the case of more severe issues, that we request certain files from your machine to investigate further. To speed up the process we would appreciate any users that experience game blocking issues to attach a copy of their save to the ticket. In addition, any PC users that are experiencing crashes, please attach a DxDiag of your machine, and check your PC's temp folder for a crash report (it will be a .dmp file located in 'C:\Users\[Username]\AppData\Local\Temp'. Many thanks.