Aikins said there has been minimal passenger disruption and few complaints due to the construction, which started in fall 2012.

“Fortunately, in this situation, it isn’t having much impact immediately on customer service,” she said.

The project features a new, expanded station building, a redesigned south bus loop and covered walkways.

Construction crews are currently working on completing the roof and interior finishes of the new station building, as well as rerouting the new power and communications feeds for the site.

The existing station building on the south side will be demolished after the new building opens.

All Burlington Transit buses continue to use the north side until construction is complete.

“It doesn’t really have an impact on us because we’re located all on the north side, and that actually improves our service delivery to our customers because all of our buses now transfer on one side of the GO station, which since construction has started has actually been an efficiency for us and a lot better for our customers,” said Mike Spicer, director of transit.

Spicer said Burlington Transit staff is working with GO Transit on relocating all bus routes to the new south loop when it’s ready.

“We’re working with GO Transit in order to try to facilitate that all of our buses can be on the one side of the GO station,” said Spicer. “We struggle with being on two sides of the GO station, it creates all kinds of problems and all types of accessibility issues.”

Ward 2 Councillor Marianne Meed Ward said she is frustrated by the delay and with what she says is poor communication.

“To say it’s disappointing is an understatement,” said Meed Ward, adding she uses the station weekly.

“… Communication has to be improved – it has not been great. Right up until June, when I was asking on behalf of residents when it would be completed, they were still saying it would be done June 2014 when clearly that was not going to happen. They certainly need to do a better job of letting residents know not only why the delay and what they are doing about it, but be clear when there are delays.”