Returns and exchanges

I do my very best to describe all items the best I can. Please know that the purpose of this shop is to provide you with great Vintage items that make you smile and fulfill the heart's deepest sentiments for Vintage goods. If you have an issue with any item, please contact me.



As most of my items are Unique/One of a Kind, I am unable to exchange for Like items, and while the value of my items is often higher than what I am selling them for, an exchange for a different item is not possible.



REFUNDS:



Please contact me first regarding Refunds.



Damage:



if you have an item that was damaged or destroyed in the mail, I require an image of the damage. This is for documentation regarding Loss/Damage, and so that I can file a claim, if needed on the item. A refund for the cost of the item will be issued. Depending on the extent of the damage, I will try and pursue a refund of the cost of shipping from the Post Office for both of us.



Refund due to loss of shipment in mail - Most items (except books and special requests) are shipped either by Priority, or via First Class with Delivery Conf. If an item is lost in the mail, a refund for the cost of the item only will be provided.