This is so easy, an Adult can do it. No five year old required. NOTE: If you are a Cable Modem customer and want great WiFi with incredibly easy setup, this is the product for you. If you are a Verizon FiOS customer using a Quantum FiOS Router, better to get Verizon's own Quantum WiFi Extender to accomplish the same WiFi Mesh seamless network throughout your home or office. The EERO WiFi Router practically sets itself up. The pictographic instructions eliminate the need to understand anything more technical than being able to differentiate between an AC Wall Plug and an Ethernet Cord. Given that the two are not interchangeable, you have 100% chance of plugging the correct cords into the correct locations. Once everything is connected, you load up the App from either the Apple or Google app store on to your Smartphone and off you go.. The App guides you through the startup and registration sequence explaining what each color light sequence means and what action needs to be taken next. NOTE: YOU MUST HAVE A SMARTPHONE OR TABLET to set up the EERO. If you do NOT have a Smartphone, (Apple or Android) , iPad or similar Tablet that runs Apple IOS or an Android operating system, you will NOT be able to setup this product. There is no website or embedded web configuration utility in the EERO units. It even guides you through troubleshooting allowing you to go back just to the point that you need to repeat without having to start all over. The final step is an Internet Speed Test confirming that all is well. If you have more than one unit, it is suggested that you configure them all via the WiFi in close proximity to the first one. In other words, configure the second, third and any additional units at the same time right near your first EERO unit for the best possible chance of success. Again, the EERO App will walk you through everything - including the ability to name each unit so that you know its' location - like Den, Bedroom, Hallway, Upstairs or any custom label you like. IMPORTANT: If you are using Verizon FiOS, you may need to call Verizon FiOS Support and ask them to restart the ONT (Optical Network Transmission) Unit to release the current IP address assigned to your previous Quantum FiOS or Actiontec FiOS Routers. Once the ONT is restarted by VERIZON, your EERO unit will acquire a new IP address and you can proceed. Restarting the ONT on your own will NOT release the address. If you do NOT call Verizon FiOS Support, you may need to wait up to six hours for the ONT to release the IP address on its' own. With Verizon FiOS, if you replace your Quantum or Actiontec FiOS Routers with the EERO, you may affect your FiOS DVR and Program Guide Services. Additional configuration is required which may be beyond that of the target market for the EERO. With Cable Modems, a simple power off for about two minutes is more than sufficient to resolve the release and renewal of the IP address from your old Router to your NEW EERO. Technical Review and Comments: On the outside chance that the units are spaced widely between floors or in distant parts of the house, you can also connect the units via a wired Ethernet cable to your existing wired local area network so that they use the wired network to communicate and act more like independent WiFi Access Points instead of, or in addition to a pure Mesh Wireless Network. For those who are technical: EERO offers absolutely ZERO control of the network. You can set port forwards. You can only set a Static IP by setting a DHCP reservation with the EERO assigned IP. (That is correct: you cannot enter a MAC address nor select the IP assigned only set the one assigned by EERO as STATIC via DHCP Reservation.) And, there is no option to change the assigned internal Subnet. So if you prefer a 10.10.x.x or a 192.168.x.x network, you are out of luck. For those who are using SIP Trunks or Hosted VoIP solutions, the EERO allows all outbound registrations and the return paths to proceed without issue. No need to open any ports or create port forwards. Again, this assumes you are using SIP/VoIP devices that "phone home" and make an outbound connection to your VoIP provider from inside your network first. EERO support is super responsive but not particularly helpful with any technical network questions. In short, if it is not in or supported by the "App", support will have no idea how to direct or assist you. When I called about the ability to change the sub-net or even to know the default Sub-Net assigned, the support person did not know what a sub-net was.

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