Instead of complaining that some consumers may have legitimate issues with how Nintendo is handling certain things, how about seeing it that way:

"Nintendo has a lot to improve on. You want Nintendo systems to perform. Those complaints are very important considerations that need to be addressed if you want your favourite company to be successful. Those "whiners" as you call them are in fact the most positive force that can help Nintendo reach their full potential.

A comedian that can make unconditional fans laugh is a mediocre comedian. A comedian that can make even its critics laugh is a master comedian.

Some like to settle for less. Some like me or the good people who have responded to you enjoy a quality product and want it to be the best it can be.

Calling people "Whiners" for trying to help Nintendo is anti-constructive.