Fiber Operations Manager February 24, 2016 - March 02, 2016 Salary Range: TBD Exempt/Non-Exempt: Exempt Benefits: Yes - See Benefits Web Page Employment Type: Full Time Department: Fiber Operations Description: The Fiber Operations Manager will provide strategic leadership in the planning, developing, analyzing, marketing, designing, implementing, training and maintaining all facets of the HU fiber network. This position will provide leadership and strategic initiatives and create goals and plans for quality service deliverance of the business unit and financial management of the network. This position will also be responsible for negotiating contracts and managing all outside contractors to meet specific goals and timelines. Duties: 1. Supervise departmental personnel by assigning and ensuring quality of work, handling personnel and customer service issues, scheduling resources and monitoring workflow to ensure its timely completion.



2. Negotiates contracts and manages all outside contractors to meet specific goals and timelines of work requirements in contracts.



3. Negotiates dark fiber lease agreements.



4. Develop short and long term strategies for the business unit and initiate system improvements.



5. Compliance with applicable State and Federal regulations.



6. Compliance with all company policies and procedures.



7. Coordinates with other departments to provide fiber to facilities.



8. Coordinates with other departments when necessary for construction and for maintaining pole attachments.



9. Oversees configuration, construction, testing and acceptance of the fiber network and associated equipment.



10. Oversees monitoring, maintenance, troubleshooting and repairing of the fiber network and associated equipment to ensure the integrity of the network.



11. Oversees configuration, testing, construction, monitoring, maintenance, troubleshooting and repairing of fiber network and associated equipment to ensure the integrity of the network.



12. Researches and forecasts future network equipment needs to ensure network reliability.



13. Establishes, maintains and updates internal controls and standard practices.



14. Develops and maintains departmental expense and capital budgets.



15. Define training requirements and assure technicians receive required training and certification for job level.



16. Commits to performing job tasks in a manner that ensures a safe work environment for all employees.



17. Willing and cooperatively performs other related duties as assigned by management.



18. Responsible for department responding to after hour emergency calls.

Qualifications: Education/Training/Certifications: BS Degree in Telecommunications, Business or related area required or High School diploma and 10+ years recent equivalent experience in management of a fiber operations network required.



Experience/Skills: Ten (10) or more year�s recent Industry experience in designing, installation, operation and management of a fiber network required. Five or more years prior Senior Manager experience required. Prior experience managing outside contractors is required. Must maintain a good driving record and a valid driver license. Skilled in Microsoft office products.



Equipment: Proficient with PCs including MS Suite (Excel, Word, Outlook, PowerPoint), mapping functions. Must be proficient with SCADA systems, radio equipment, and personal communication equipment (cellular phones, BlackBerry, etc.).



Physical Demands/Environmental Conditions: Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity including close vision. Occasionally may be required to lift up to 20 lbs. May be required occasionally to stoop, kneel or bend. Good working conditions with possible exposure to one or more of the elements such as dust, dirt, heat, fumes, cold, noise, vibration, wetness, etc.



Other: Good verbal, listening and written communication skills. Good knowledge of company products/services, policies and procedures. Ability to meet deadlines, perform under stress and achieve optimum results. Ability to adapt in a rapidly changing technical/business environment. Ability to work independently and make sound decisions using information at hand. Proficient in operating a personal computer and software application pertaining to job function. Skill in prioritizing, completing multiple projects, identifying problems and finding resolutions. Skill in coaching and training employees to improve performance. Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner. Ability to create team environment, foster a positive atmosphere and sustain employee morale. Ability to maintain strict confidentiality guidelines in accordance with company policy. Ability to read and interpret various formats of English language instruction. Able and willing to continue business and technical skill development by attending training away from home for an extended time frame.





This job description is only intended to reflect the general nature and duties of the position and may not include all functions. Since jobs tend to change over time, duties may be added or deleted as necessary without a formal update of the job description.



An Equal Opportunity Employer (EOE)





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