MTA New York City Transit has completed a full, end-to-end review of the Lines, linked at the top of this web page. This is the fourth such comprehensive study joining previous reviews of the , , and lines. New York City Transit (NYCT) examined all elements of the lines’ operations in order to improve service reliability, regularity, and customer convenience. Some of the recommendations in the review have already been implemented, and NYCT will continue to implement many of the recommendations over the course of 2016.

Among the key findings of the review are the following:

While ridership on the and has grown significantly in recent years, passenger loading on both the and is largely within MTA Board-approved service guidelines during both peak and off-peak hours.

and has grown significantly in recent years, passenger loading on both the and is largely within MTA Board-approved service guidelines during both peak and off-peak hours. service is more frequently delayed and therefore less regular than many other lines, which adversely affects service as well.

service is more frequently delayed and therefore less regular than many other lines, which adversely affects service as well. Much of the infrastructure on the and is relatively old, which contributes to service irregularity and limits customer communications.

and is relatively old, which contributes to service irregularity and limits customer communications. There are a number of opportunities to improve and customer communications and stations conditions to increase convenience, reduce origin-destination travel times, and improve waiting conditions.

Among the key recommendations are the following: