"I changed my mind" - Send me a convo through Etsy:



(1) Notify me immediately after purchase and before I send out the item and receive a full refund or exchange your choice with a different item of equal value. I will also refund the shipping fee since the item had not shipped yet.



(2) Notify me within 3 U.S. business days after receiving your purchase (based on tracking delivery date) so we can discuss your options. You can elect to choose one or more items of equal or lesser item value in exchange (not including shipping) of the original purchase, or a refund of the item cost (no refunds on shipping). If you are exchanging, you must pay for shipping of the new items. They will ship out upon receipt of the original item in undamaged condition. You must ship back the original item within 5 U.S. business days and provide me a tracking number.



Shipping damage - Notify me within 3 U.S. business days of receiving your order if you have any issues with shipping damage.

I may be able to repair limited damage that was done in shipping. Shipping costs to get the item to me will be covered by you.

If shipping damage was extensive and beyond repair, you will want to put in a claim on the insurance (if you requested it be insured).

If you did not insure the item, I am not responsible for item damage after it leaves my hands.