In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS - 09 grade level or pay band in the Federal service or equivalent experience in the private or public sector OR possess a Ph.D. degree or have three full years of progressively higher level graduate education leading to a Ph.D. degree or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a doctoral degree that provided a minimum of 24 semester hours in one or more of the field's identified above and required the development or adaptation of applications, system or networks. Specialized experience must demonstrate the following: 1) Developing specifications to ensure compliance with system security requirements; 2) Troubleshooting and recovering systems and files to resolve customer problems; 3) Disseminating IT security tools, procedures or practices to protect information assets; and 4) Assisting with security evaluations and reviews to ensure proper levels of security are implemented. AND have IT-related experience demonstrating the following four competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.





Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire. To preview this questionnaire and determine if your experience matches the required skills for this position, click the following link: View Assessment Questions Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.