227

8986 Cadillac Ave

Los Angeles , CA 90034



(310) 837-6046

Very yummy bagels, a bit overpriced, I got the bagel with lox and veggies and it was about $10. Good place to get bagels though

Got the Leo's Deli bagel which comes with Lox, Egg, onions and cream cheese The actual bagel was fine but the amount of lox, eggs, and onion they give are very little that I felt like I was eating just bagel for the most part Meh

Merry Christmas to me! As a first time customer I was not greeted nor shown any service at this establishment. 9am on the 26th , I was the only customer there were 3 women working the front and none of them cared to know if I had any questions, they were rushing and when I asked about water they pointed to a wash sink... They had two day old fruit bowls, still over priced. There menu says they offer fresh squeezed OJ but when inquiring about it they lazily told me they only had Naked. To top it all off. They placed a sandwich bag with a bagel right in front of me, this is after I asked about the water... and guess what? When I got home wrong f***ing order!!! I order a raisin cinnamon with cream cheese and instead I got a lox, not toasted, no onions l, no capers. smh I can't. No one looked happy and no one cared or was focused. Give me SMILE at least! Just overall rude. Don't bother get your bagels at Costco or Ralph's.

Sadly this bagel place is a bit of a let down. The cleanliness isn't at a high and the staff isn't always friendly. Very unorganized and for me they use way too much rye in their bagels. If you want a bacon, egg and cheese don't come here because they are kosher (which is fine!) but no meat served here. I am from Jersey so LOVE a good bagel and I have a two minute walk to this shop and have probably gone 3x in almost 2 years. I would much rather travel to Bagel Broker which is a 15 minute drive. Now that's a bagel.

This place is so cute and so delicious! Several variety of bagels to choose from. Friendly staff for the most part. This i my 3rd time here and figured i would write my review while enjoying my breakfast on a chilly morning in front of the shop! Toasted cinnamon crunch with cream cheese is delicious! Crispy and flavorful on the outside. Perfect crunch with a soft interior. I am also spreading some butter on. This cabbage soup is very good as well! Very tasty! Everytime i have came they always mix up the orders. So double check and make sure you are walking out with your actual order. Other than that, this place beats western bagel and noahs by a milestone!

Terrible service. I tried to order online but they way over charged me and refused to make it right. They made me a half hour late for an important morning meeting. Do not deal with these people!

This place is amazing! I love their smoke whitefish salad. I always check out their soups. They are all basically delicious. My favorite is the cabbage one. They only have it sometimes. All of the bagels are tasty and big and beautiful. Every time I am in this area I stop by this place. I 100% recommend it.

I used to be on the academic decathlon team in high school and the teachers would bring us day old bagels from here. They were still moist and not as hard as noah's bagels after 2 hours. I've gone here since high school many times. I usually order the everything wheat bagel. I should try all of them. The cream cheese is nice, light and fluffy. I want to try their soups and chowders in the winter!

One of the best bagel stores in the south Beverly Hills area!! I've been to other bagel shops in the area, but none are quire as efficient or have as many choices as The Bagel Factory. When you get there, there typically is a line forming around the interior of the shop. But don't let that put you off, as the the line moves fast. Choosing the bagel, you're filling and the prep, you're out of there in 10 minutes from the time you first enter. They also have good quality coffee, and not the cheap type of coffee that they have on other bagel shops.

Bagel factory is awesome! There is always a line out the door - especially on the weekends, which should be enough to tell you that this place is delicious. I have been coming to bagel factory for as long as I can remember whether I need one bagel or over a dozen to have guests over. They always have a wide assortment of bagels and they even have different flavored cream cheese. besides having great bagels and cream cheese the customer service at bagel factory has never been a disappointment I am constantly greeted with a smile and feel like I am being taken care of

Average tasting bagels, terrible service. Waited 10' to get a bagel w/ cream cheese, my co-worker was done eating by the time I got mine , & he ordered AFTER me !!!

The customer service here really killed the experience. I came in really wanting a lox sandwich bagel but was told the toaster had already been shut down 30 minutes before closing. It's really inappropriate when employees take it upon themselves to start shutting business down so early, especially when dealing with something as basic as a toaster. Additionally, I walked in on a very rushed, anxious, disorganized vibe. Unfortunately the employees seemed more focused on closing than providing quality service and everything felt very rushed, even though there was only myself and one other lady in the shop. Since they wouldn't toast a bagel, I grabbed a few to go. I wanted to get lox spread to go as well, but the spread was way too pink and made me wonder if there was some coloring additive in it. In all the years I've been eating lox spread, the cream cheese has always been white, not pink. However, the lox spread and the strawberry spread were the exact same color. So, I passed and got plain instead. Lastly, they had a deal going, something like a dozen bagels for $5. Well, I really didn't need a dozen bagels, and I'm so glad I didn't take that offer because when I got home and tried to slice the bagels open they were way too hard and definitely not fresh, very disappointing. However, the flavor of the bagels were pretty good, especially the onion bagel, and the plain cream cheese was rich and creamy. They just need to put a "prepared on" date on the cream cheese because there's no way of knowing when it expires. But the guy informed me it was made the day before and said I had roughly 10 days to consume it. The guy working was fairly nice, but the experience would have been a lot better if he wasn't in such a hurry to close. The female looked like a lost deer standing by the toaster with bagel crumbs everywhere and not a clue what to do. This is by far, not the best bagel place I've been to, and for that reason I can't imagine returning. Hard bagels, pink lox spread, and poor customer service skills definitely made for a bad first impression.

Without question these are the best bagels in all of Los Angeles. And I'm originally from the New York City New Jersey area so I know a good bagel when I taste it.

The bagels here are the best. This review is really about the lack of customer service and the staff. I have found this to be true at this and the National/Sepulveda location. The turnover is TREMENDOUS. You never see the same person twice. I frequent either store usually on Sunday mornings. Both are conveniently located near where I live. The problem is, no matter how thorough your explanation is concerning your order, there is ALWAYS a problem. I get lox and bagel to go. I carefully state I want an onion bagel, whole, not sliced and not toasted...simple right? Not there. "Do you want that sliced?" "Do you want that toasted?" After I just carefully asked for a whole onion bagel not sliced and not toasted. "Do you want cream cheese?" Where would that go on a whole unsliced an untoasted bagel????? I have seen them slice it even after an exchange like I just described. Then comes the real stumper for them. I ask that the lox, tomato, onion etc be on the side to go. "Do you want the veggies on the bagel?" WHERE?? It is a whole onion bagel!!!! They forgot the lox several times, and capers were missing. There is NO consistency in the presentation of the product. It is packaged in a different manner almost every time to go. They do not seem to be trained at all. I have even had to tell them what comes with the lox and bagel order. I have been handed a bag for me, the customer, to bag my order. I ONLY return because the bagels are superior to any that I have ever had. The staff is a joke. I almost dread going there anymore.

Horrible service. Walked in and walked out. 30 minutes until they close and the guys tells me the toaster is off. No toasting at a bagel place? Yeah, I'm good.

Fresh hot bagels. Great cream cheese, chives and lox. Oh don't forget the soups. Try the Everything bagel. Great value

Small little bagel shop with a few variety options of food, customer service is good and in the winter if you want something nice and hot they have soup specials too! love the tortilla soup

Huge selection of bagels at the Bagel Factory..that sounds fitting right? The place is located in a little plaza with limited parking. It looked a popular place for people to get their weekly supply of bagels. There are a bunch of different options to choose from and you can even see the huge oven that they throw the bagels into. The prices are affordable and they take credit cards which is a big plus. Since this place keeps kosher, don't come expecting any meat in your bagels (no bacon or sausage). I decided to just get an omelette on a bagel and went with Leo's Deli (~$5) which comes with egg, lox and onions in your choice of bagel. You also get to choose between cream cheese and butter. The breakfast bagel sandwich was pretty mediocre. I asked for it to be toasted but I could barely tell if they did or not. I had a tough time coming to grips with the fact that the omelettes are already pre-made....all they did was stick it in the microwave. Not fresh if you ask me. Bottom line, it's a decent spot to grab a bagel but definitely nothing to "wow" you.

Great, old school bagels with the best pumpernickel. A friend brought a bag of these into work, and the pumpernickel is just like it should be - dark, good flavor, crusty and bubbly on the outside and soft on the inside. These bagels are far better than the other chains. Great tasting cream cheese, too.