I am new to the Stellaris forum but I need a good answer to, what I feel is a major problem for me. I purchased Stellaris: Digital Anniversary Edition on 16 June 2016 but if I check my games list on my account I do find it. Not even my purchased game of 'EU 4 Collection'. Yes am logged-in to my account and yes I did 'activate' my game purchase on the Paradox site but it refuses to download, unless I want yo download the launcher to my system once again.

No, I never received a 'key' to prove I purchased the game...but I know Paradox will get paid for a purchase I can not retrieve.

I'm I missing a key fact. I had no problem downloading EU 4 Collection which was through Steam (I know). Clean download. But 'Stellaris: Digital Anniversary Edition is a completely different story.

The fact that I paid for something...Followed the instructions (on the Paradox forum) to try and retrieve and download the game...No success.

If this is an on going problem, and I am sure I not the only one with this problem, and some of you may say "Sorry about your problem but I got my game downloaded", well then that's fine. If I am not able to get my game then I will be asking for a full refund of my purchase cost and inform my card company of the problem with the purchase.

I will wait a while to see if I received any help from Paradox on this issue then I will move forward.

Thank you for any help.

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