The Anti-Cruelty Society is accepting applications for a Clinic Receptionist. The Clinic Receptionist reports to the Director of Clinic Services and is responsible for overseeing all aspects of the spay/neuter, low-income, adopter and pets for people programs to ensure efficiency and to provide full compliance with all policies established regarding operations at The Anti-Cruelty Society.

The ideal candidate must have a pleasant demeanor, be objective, courteous and reasonable at all times. Must have a sense of caring for animals and possess excellent interpersonal skills. Excellent phone etiquette and basic computer skills are also required. Other responsibilities include:

Route all paperwork in accordance with established clinic procedures.

Establish qualifications of potential clients.

Generate daily/monthly cash/service reports within Pet Point.

Dispense rabies tags and certificates while sending copies to the appropriate agencies.

Make appointments for spay/neuter procedures, outpatients and elective surgeries.

Answer telephones to qualify clients, answer adopters concerns and spay/neuter inquiries, direct calls to appropriate departments.

Admit and release hospitalized animals.

Admit and provide housing for spay/neuter animals.

Obtain animal weight and record on charts.

Ability to restrain animals during physical exams and vaccines.

Generate client/patient files.

Enter financial transactions and provide receipts.

Enter and maintain computer records for all clients.

In Pet Point, record treatments, microchip and rabies identification.

Retrieve online spay/neuter requests; enter appointment in Pet Point, email confirmation letter to customers.

Provide accurate record keeping for all services rendered as required by law and the established policies of The Anti-Cruelty Society.

Maintain equipment including computers, cash register, copy machine, printers, fax machines and telephones.

Maintain other clinic areas including kennels and floors during staff shortages.

Provide coverage in the absence of co-workers.

Assume other duties as assigned.

Please submit a letter of interest, including a salary history and expectations and a resume for consideration. You may download an application or pick one up at the shelter front desk (510 N LaSalle) 7 days a week from 9 a.m. -5 p.m. Sorry, but we will not be able to consider applications without these documents.

Direct all applications to:

The Anti-Cruelty Society

ATTN: Meshia Burrell, Director of Human Resources

157 West Grand Avenue

Chicago IL 60654

Facsimile: (888) 391-0164

E-Mail: resumes@anticruelty.org

No phone calls please