There are pieces of information I need regularly, and some that I need very infrequently–the latter has given me grief to no end. I don’t think I’m stupid, but my mind simply refuses to learn the esoteric options to linux commands and business processes that I only need once in a blue moon, even after many such moons. I’ve reached the point where I literally have a three year old sticky note inside of a Ziploc bag in my desk drawer with some hastily drawn schematic of a software system I support.





I’ve tried google docs, but quickly reached twenty pages of badly organized notes for a hundred random things. Initially overwhelmed by Evernote, I sheepishly gave up when it started to feel like I was using an Amazon mega warehouse to store my sticky notes. Other apps have been tried, but the Ziploc bag remains. What is going on?

Like any good engineer, I found a sympathetic friend, and we thought about what an ideal solution might look like.

Like a sticky note

More organized than a drawer (but not much more)

The key is a tool that is not a universal note app, but an app that simply tries to lovingly preserve infrequently used but needed tidbits of knowledge in a familiar and quickly accessible place. We built such an app, and have been tweaking it for the last few months. The true litmus test is did I get rid of the Ziploc bag? I’m happy to say it’s gone the way of the Dodo.

We’re slowly rolling out and seeking feedback from kindred spirits, have a go and try it out. Oh, we call it FAQT.