It’s easy to play by our rules once you know what they are.

Check out our article on playing by the EA rules.

Sometimes the general rules don’t cover everything, so we wanted to let you know about some additional rules that apply to HUT.

Help keep your account secure

EA will never ask for your Xbox Live password or PlayStation™Network online ID (PSN ID) password. If anyone tries to get that information from you, know that it’s not us.

Never give your Gamertag or PSN ID password out to anyone, ever.

Don’t distribute Coins

Coin selling and distribution damages the HUT economy. It disrupts the safe buying and selling environment that legitimate players are trying to use to get the players they need for their Ultimate Team.

We all want to help a friend out but sending them HUT Coins isn’t the way to do it. Sending Coins to your friends is a form of coin distribution and it breaks our rules.

Giveaways are another form of coin distribution. For example, a player or a site offers you Coins in exchange for subscribing. Don’t do it! It’s against our rules.

What else breaks the rules?

If you use the HUT Auction House to transfer coins to another player instead of legitimately getting an item for a fair amount of Coins. This means you transfer an amount of coins for an item that’s way higher than a fair coin price for the purpose of buying coins.

Having multiple accounts and funneling Coins and Items to your main account.



Don’t buy Coins

You can earn HUT Coins by playing HUT and trading within the Auction House, but you can’t buy them. Paying for coins from a third-party is against our rules.

A few ways to earn HUT Coins are:

playing matches in HUT (excluding Play with Friends)

getting the holding bonus, promotion bonus, or division title bonus in HUT Online Seasons

ranking in Competitive Seasons

ranking in HUT Champions

completing HUT challenges

opening Daily Rewards packs

selling items in the Auction House

quickselling items from packs

completing Objectives and Milestones.

watching video ads

Buying Coins creates an uneven playing field. It affects the player economy when the prices of items on the Auction House increase and become unaffordable. When Coin Buyers buy cheap items in the Auction House, they take away the opportunity to buy affordable items from players who earned their Coins legitimately.

Buying Coins puts your account at risk

If you buy Coins, you’re at risk for having your account information stolen by phishers. Coin Sellers need account login information to give out Coins, so they can just as easily remove players’ items and Coins, too. Then they’ll turn around and make a profit off the items they steal and hack someone else. Help keep your account safe and don’t give your login information to anyone, especially not to buy Coins.

Buying “mule” accounts or performing comfort trades are not allowed. These activities are against our gameplay rules because they have a negative impact on the game economy, and they damage gameplay for you and other players. When in doubt, don’t do it.

Don’t use auto-buyers

If you use any sort of in-game bots so you can earn Coins fast and illegitimately, that’s breaking the rules. Making transactions outside of in-game limits or playing in an unauthorized way that gives you an unfair advantage hurts the experience for you and other players.

You can only access NHL®, NHL Hockey Ultimate TeamTM, and our NHL servers using an official copy of EA SPORTSTM NHL®, otherwise it breaks our rules. An official copy is a copy that you bought from us or an authorized retailer. You must also use an unmodified platform to avoid breaking our rules. An unmodified platform is a console that no one has adjusted or added anything to that would change the way it functions. In other words, the console must work the way it did when it came out of the box from an authorized retailer, and does not have any software running to modify the game or the game’s interactions with EA.

If you share your credentials with someone who is using a modified platform, that breaks our rules too.

Don’t promote Coin buying and selling

Promoting the sale of Coins anywhere within our games or forums breaks our rules. Buying Coins breaks our code of trust.

Don’t farm Coins

Like we said above, you can earn Coins in a bunch of different ways in NHL. But farming Coins is a big no-no.

Coin farming is when you use exploits to earn Coins fast and illegitimately, either by using bots in the Auction House or by tricking the game into thinking you’re playing matches when you aren’t.

Using any sort of Auction House bots or disconnection methods in-game is breaking the rules. Just stop. Don’t pass Go. Don’t collect $200.

Don’t make false claims

Making a false claim to EA Help Advisors or any other EA representative is against our gameplay rules, and it’s not cool. That’s why we warn you that making a false claim can lead to us taking action on your account.

Don’t hack other players' accounts

It might seem like a no-brainer, but accessing another player’s account is totally and completely against the rules.

Don’t cheat in-game

Nobody likes a cheater, so it’s against our rules. Cheating can include, but isn’t limited to, using external tools, performing in-game exploits, and abusing glitches or bugs.

Using software or cheat tools that disconnect other players from the EA servers is also against the rules. If you try this during HUT Champions, Competitive Seasons or Online Seasons we may withhold your rewards, drop your rank, or ban your account.

Having multiple accounts and using them to boost one account up the leaderboards is not cool and is also against the rules.

Similarly, win-trading with other players has a bad effect on competition and makes the game experience a lot less fun for players who are competing fairly.

In-game cheating is not fair play and hurts the experience for the players you are playing against.