231

3080 N Lincoln Ave

Chicago , IL 60657



(773) 549-5443

I have been in a building managed by ICM Properties for 3 and a half years and couldn't be happier with there services. The apartment is in great working order and any maintenance request has been quickly managed. All ICM Properties employees I talked too were really nice and helpful. I definitely recommend ICM Properties based on my experience with them.

We lived in a property for 2 years with this rental agency. We lived in a old building in Lincoln Park, so understood what we were getting into and that's the building would be older. However this property management takes no pride in keeping up with their properties and are fully aware that once your lease is signed they can get away with not cleaning a single thing to matter how many times you ask. Our hallway smelled like a dead body for he entire 2 years we lived there, and the hallway carpet hasn't been replaced in god knows how long. Look at the photos attached and see for yourself. The trash by the mailbox was also never taken out. When looking at these photos keep in mind that we were paying $1475/month to rent a 600 sq foot unit with out having a washer or dryer in unit. Also having 1 closest that was so narrow a hanger couldn't hang straight. Simple maintenance request were handed promptly. However larger requests such as a cracked window, split floorboards, crumbling plaster, holes in the wall from the previous renter were never fixed for the 2 years we lived there. Also, tenants current or past have completely trashed the fire escape with trashed household items, pizza boxes and cigarette butts that they are too lazy to throw out. The same trash stayed out there for 2 years!!!! We also noticed, not until the day we moved out l, thank god that all the smoke detectors in the hallway were taken out, even though there are clearly mounts for them on the ceiling. Not sure how this passed fire code? This rental company is getting away with murder for how much they charge and how little they actually do to take care of the building. I'm unfamiliar with other rental companies in Chicago, however I can't imagine another company being this negligent

ICM properties is the worst management company I have had to deal with in Chicago. My roommate and I moved into our new apt in May. There were holes in our bathroom under our sink, holes in our wall in our kitchen leading to the pipes and holes in our floor where the radiators are. Pretty much unfinished work. We have had cockroaches in our apt for the last month and we keep getting left in the dark. The roaches are coming from the basement and they won't do anything about them down there. Management is awful and won't return phone calls or emails. I DO NOT recommend them!

I have lived with ICM Properties in the same apartment since April 2015, and will not be renewing this upcoming April. While I have otherwise had a relatively positive experience with ICM, I have had an outstanding, and relatively significant, maintenance issue that has not been fixed after multiple calls and emails. The bathroom of my apartment has had two ceiling leaks since at least December 2017. I emailed the company and was assured they were fixed, until the leaks steadily returned in January when I returned from the holidays. I followed-up in early February as the two leaks became a daily occurrence (it was evident it had to do with my upstairs neighbor running water, as the leaks occurred in the mornings/evenings when they'd be using their bathroom to get ready). To this email, I attached a video of the leaks occurring. I asked for a follow-up a few days later and was told the leak was caused by "a leaking radiator in the apartment above mine," which honestly I could tell was complete bogus because the radiator is positioned on the opposite side of the bathroom. The leaks continued, needless to say, and I followed-up later the same day with a new video, showing the leaks still occurring. The next week, they sent (in their words) "a more experienced plumber," who I luckily intercepted, as I was home at the time he came by (the previous times I had been at work). This plumber seemed competent and told me that they'd have to cut into the ceiling and repair the leak, as it was a drainage issue from the apartment above me (yes! finally a response that made sense). The next Monday, maintenance crew came into my apartment (I again, was at work), cut into my ceiling to "fix" the leak, and then covered the hole (at least about 1.5 sq ft large) with a plastic covering until they could get in to replace the drywall. On the following Wednesday, I noticed the plastic covering was sagging, which I thought was simply due to the tape coming loose. When I reached up to tape it back in place, a large pool of water spilled out over the edge of the covering onto my sink. Clearly, nothing was fixed. I notified ICM again this past weekend that the leak was yet to be fixed and was told, verbally and by email, that maintenance would be by today to have a look. I just got off the phone with maintenance and they had in their records someone came by on Saturday and there was nothing scheduled for today. I am fed up with this entire situation, as this problem should have been adequately fixed in December. I have not been told consistent updates and there is clearly a huge lack of communication within the maintenance team at ICM. It is extremely frustrating as a tenant to feel like you have not been heard and to have an issue like this, that any adequately trained plumber is well-equipped to handle, continue for at least about 3 months. Again, overall I have had a positive experience with ICM, but this is one reason I am overjoyed to not be renewing. I also would like to note that their poor attention to this issue is only going to make it harder to rent out my unit, which is currently being shown to prospective tenants almost daily.

ICM is absolutely awful. I don't make bad reviews, I don't like to be a negative person. However, if you're considering ICM - don't. First of all, they're mean; all of them. I lived in 540 w briar and it was awful. Getting them to fix anything requires so much hassle. And when (and if) they do fix something they do it half assed. For example, the last year (of three) I lived at 540 the apartment above mine had a leak. This caused significant damage in the bathroom (including mold). We told ICM about this several times, over months. We were starting to get sick, feel the symptoms of living with mold. Eventually they "fixed" it by painting over it. This is just one example. Also, the buildings water would turn off all the time for hours (with little or no warning). ICM entered my property without my permission or warning on more than one occasion. Idk. I just tried to give some highlights. I could go forever. As I said before, I'm not a negative person, but ICM is really bad. I have anxiety and little-by-little I had to worry about the apartment: about the ceiling collapsing, the water, the bugs... the mold. And when I tried to bring problems to their attention they made me feel worse and more anxious. I would not recommend ICM to anyone. Yes, they do have "reasonably" priced apartments in desirable areas (like mine), but it's honestly not worth it. Stay away from them. They're basically slumlords.

Staff is unfriendly, rude, and incompetent. Avoid this company and the properties they own if you can.

Property owners refused to enforce any guidelines for trash disposal. This results in the alley being a favorite hangout for rats as big as cats. The also have refused to respond to multiple requests, hence the photos.

My apartment was broken into, with the burglars kicking down our backdoor. Contacted management immediately for repairs, and assured me they would be there in an hour. Of course they never showed. Called 5 more times that day, no response, finally 48 hrs they "repair" it. Repair is in quotes because all they did was take half of the wooden splinters and putty them back onto the frame. My door frame was being held together by glue. Hounded them for 2 more weeks to finally properly repair. Other maintenance requests would take repeated calls and emails to be fixed. Overall would never recommend someone leases from them

I am at a loss for words when it comes to this property management company. The sheer disrespect that they showed to my 71 year old mother (who had been renting a garage from them for half a decade) was appalling. The "lady" that was in charge of leasing, Jodi, cared none whatsoever that my mother had been a loyal client. The daft actions portrayed by this organization has ensured that I will tell EVERYONE that I know that if they can avoid doing business with this company then they should. The fact that my mom is 71 and was treated this way should be a stark warning to everyone, they have absolutely no respect for the elderly and probably wouldn't have any for you. BEWARE!!

I have lived in my apartment for 3 months now and have had already had to submit countless maintenance requests because something is always wrong with our place. Majority of the time, it does not even get fixed on the first time, so I have to submit another request for them to fix the same issue they failed to do before. Awful experience thus far.

Sure the rent prices are "decent" the only reason we got a deal on our rent was because we moved in in the winter time. Otherwise our rent would have been way more expensive. Their apartments are not worth a more expensive price or any price over $1000 We have only been in our apartment six months and laundry machines have broken and flooded our apartment and leaked through the top floor, dishwasher has broken, weird smells coming from the downstairs bathroom, poor property maintenance (our front yard looks like a Forrest), there are rats running through the back of the apartment, as well as near the trash where it's flooded over the actual Trash bins, our air conditioning has broken, there has been the most disturbing construction going on in the back of our apartment no notification from maintenance or the property managers( and wouldn't you love to be woken up at 8 am on a Saturday morning? Over the holiday weekend?) same. Oh and if you have a complaint or a question forget it no one ever knows the answer to any of your questions. There's this Gate door that slams and wakes up both my roommate and I out of our sleep every single day. But do they care to fix it nope? Trust me when I say do not rent from this property company unless you are desperate for a place to stay.

ICM Properties cashed and then "lost" my rent check. 10 days after receiving my rent _and_ cashing it (meaning the money is gone from my account) I received an email suddenly threatening an impending 5-day eviction notice. I called my bank first to verify -- the check had been received and the check had been cashed, so next I called ICM. On the phone the ICM representative refused to acknowledge that this was their problem or mistake, and said they would only drop the late fee if I sent *them* an image of the check with *their* stamp on it that proved they cashed it. They told me I could get this from my bank, and would wait for me to follow through. They said without proof, the late fee would remain. Finally I said since they actually have my money in their bank I wouldn't pay, at which point the representative actually told me they'd send a collections agency after me. This is the treatment I received after being a good tenant of this building for three years. Even though ICM had my money, the burden of proof was on me to correct their mistake. After hanging up I spent a half hour on the phone with my bank assembling all the information I could to prove their own accounting error to them. Before I could provide the information in full, they said they'd "found the check" and said "sorry for any confusion" over email. Considering their mistake could have lost me money and could have impacted my credit rating, and considering that the burden of proof was on me to prove a mistake with their faulty accounting, I consider this business a danger to renters. This was a lot of stress, and time I'll never get back. _Watch out_ if you're considering a building rented by ICM.

Probably one of the worst management companies in Chicago. When we first moved into the apartment, it was trashed and hadn't been cleaned whatsoever, though they assured us it had been. When we informed them that it wasn't in move-in condition, they sent someone days later to clean it, who did a very half-assed job. The only way to get them to respond to maintenance requests is to call and send 5+ emails and then eventually threaten to withhold rent until they fix the issue. The only way to get them to do their job is to tell them you want a discount on rent for not being furnished with the promised amenities. Doesn't even matter if it's an emergency request, they never respond. Wish I could give 0 stars.

No heat for weeks with no action. As soon as ICM Properties took over control of our building in Chicago, we started experiencing severe issues with our heat. Granted, we have an old boiler, and maintenance is to be expected, but it was the way ICM illegally mistreated us as tenants that motivated me to write this review. We reported the temperatures in our place, which dipped under 50 degrees multiple times in the middle of winter, with photographic evidence of thermometers and our broken and malfunctioning radiators. Not only did it take a long time for them to respond, but when asked about a refund for some of the time we didn't have heat, we were told that they never give refunds, especially for something that is just a "normal maintenance issue." I don't see how going without heat for multiple days per week, for weeks on end in the middle of winter is normal. Most of the time, our maintenance phone calls and emails are simply ignored, even when there are safety risks present in the building (Our entire back door was frozen shut due to ice and water dripping down from the roof, and it couldn't be easily cleared away, and no one even responded to the request). I would never rent from ICM Properties again, and I would strongly advise anyone in the Chicago area to do themselves a favor and stay away from such an abusive property management company.

Chicago is a major metropolitan city so rooming with another human being is commonplace. Without going into detail or making this personal, ICM Properties would not allow my roommate and me to break our lease when he was offered a job on the West Coast and subsequently moved out. So my then-roommate and I had to go through the tenuous and stressful process of finding a complete stranger to sublet. Long story short, the replacement roommate and I get along but at this point in my life, I'd rather just rent an apartment on my own. I cannot fathom why ICM Properties doesn't offer the choice to break a lease as my roommate leaving situation has happened to several other people I know. Nevertheless, my situation could have been much worse and therefore this review could have been much more condescending and scathing. Aside from not being able to break a lease, management is professional and maintenance resolves problems within a timely manner. The unit itself is in excellent shape and my appliances are relatively new. ICM Properties has some great locations. And they do offer 3, 5, 8 or 10 month lease options. However I must give them a 2 star out of 5 due to the single grievance of not being able to break a lease. Future renters beware, if your roommate decides to move out, you're going to be shit outta luck!

If I could give this 'business' 0 stars, I would. I want to start by saying this is my first and only Yelp review I have ever written for the sole fact that this joke of a company is THAT horrible, and I need to do my due diligence to help other people who think about signing with them. Where do I begin... at first when my roommate and I viewed the apartment, we were told that we would have an in garage parking spot, which was really the reason we decided to sign with them. If you know Wrigleyville, you would understand why we felt the way we did, but once we moved in and asked about how to sign up/register the spot, apparently it had been reserved already for quite sometime. Okay... so street parking it is. After moving in and getting the place set up, we notice that they keys we were given do not open the back gate, or the mailbox, and the initial damage/inconveniences were that the bathroom vanity mirror was missing the shelf, and that the top rack of the dishwasher was broken as well. After a week of several maintenance emails, phone calls, and 'missed' appointments, we finally get a shelf for the vanity and a missing part for the dishwasher.... and one working mailbox key... and no working key for the gate. Since ICM is unresponsive and COMPLETELY disorganized, we decided to bite the bullet and just deal with it... could be worse, right? Wrong. To keep this short(ish), the apartment was infested with silver fish, the shower/plumbing clogged once every couple months, we had ONE washer and dryer for the whole building that broke 3 times in our year lease leaving sopping wet clothes with nowhere to dry them in the middle of a Chicago winter, doorknobs that fell off, broken buzzer, and a constant smell of mold in the hallway; and just when you think you see the light at the end of the tunnel, your 'agent' reaches out to you to tell you that you've been underpaying your rent for the last year and that you have an outstanding balance on your account that needs to be paid before move out, which then resulted in having to prove yourself with your old lease and a chain of emails. The entire point of this review is to showcase the countless issues my roommate and I have experienced with a poorly kept ICM apartment, and how ICM never answered the phone, or came to help. It is unbelievable to me that a business like this can last in Chicago. They are a joke of a company. I have never had such a terrible experience with a leasing company where they just genuinely do not care about their residents, and schedule and blow off appointments, phone calls and emails. NEVER will I rent through ICM EVER again, and I will make sure everyone I know, knows about this TERRIBLE experience.

Classic property company. Your experience is not one of the factors they consider, because there's always another ignorant recent grad/ college student willing to sign. I would definitely look elsewhere, if possible.

Kevin Rahmanim was very helpful during my apartment search. He was very thorough in asking me the right questions to find me the right apartment in the city. In addition, ICM properties has been very attentive to my questions (calls). Most property management companies have a delay in their response time, but I appreciate that I can submit a maintenance request via email.

My friend lives in an apartment this management company owns. Without revealing too much about my friend, just let me say these people are out to make money with no Fs given. They would try to pry the last penny out of a renters hands as their place burned down. Also "Luxury Apartments"? Ha! Just because it's in a nice area doesn't automatically make it luxurious. They need to keep up with the maintenance more before they try to pull that off!